Cookie Policy

Introduction

This Cookie Policy explains how Socially Versed LLC ("Socially Versed," "Company," "we," "our," or "us") uses cookies, tracking technologies, pixels, web beacons, and similar technologies when you visit or use our websites, software platforms, mobile applications, customer portals, directories, CRM systems, AI tools, website builder, and related services (collectively, the "Services").

This Cookie Policy should be read alongside our Privacy Policy and Terms & Conditions.

By continuing to use our Services, you consent to the use of cookies and similar technologies as described in this Policy.

1. What Are Cookies?

Cookies are small text files stored on your computer, tablet, mobile device, or browser when you visit a website or use an application.

Cookies help websites remember information about your visit, preferences, login sessions, and activity, making future interactions faster and more personalized.

Cookies may contain unique identifiers that allow websites and services to recognize devices and users across sessions.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the operation of our Services and cannot be disabled through our systems.

They may be used for:

• User authentication
• Account login sessions
• Security verification
• Website functionality
• Form submissions
• Payment processing
• Load balancing
• Fraud prevention

Without these cookies, certain features may not function properly.

Performance & Analytics Cookies

These cookies help us understand how visitors use our Services.

Information collected may include:

• Pages viewed
• Time spent on pages
• Navigation paths
• Device information
• Browser information
• Website performance
• Error reporting

This information helps us improve functionality, content, user experience, and overall platform performance.

Functional Cookies

These cookies remember preferences and settings such as:

• Language selections
• Saved preferences
• Theme settings
• Region selection
• Dashboard customization

These cookies improve the overall user experience.

Marketing & Advertising Cookies

These cookies may be used to:

• Deliver relevant advertisements
• Measure marketing performance
• Track conversions
• Retarget website visitors
• Build audience segments

Marketing cookies may be placed by Socially Versed or authorized third-party advertising partners.

AI & Personalization Cookies

Some Socially Versed platforms may use cookies and related technologies to:

• Improve AI-generated recommendations
• Personalize content
• Customize dashboards
• Improve search results
• Enhance platform experiences

These technologies help provide more relevant and personalized experiences across our Services.

3. First-Party Cookies

Socially Versed may place cookies directly through our Services.

Examples include:

• Login authentication
• User sessions
• Website builder functionality
• CRM functionality
• Appointment scheduling
• Account security
• Platform settings
• Analytics

These cookies are generally required for proper platform functionality.

4. Third-Party Cookies

Our Services may integrate with third-party providers that place cookies or tracking technologies.

These may include:

• Google Analytics
• Google Ads
• Google Tag Manager
• Meta (Facebook)
• Instagram
• LinkedIn
• Stripe
• YouTube
• Vimeo
• Microsoft Clarity
• OpenAI
• HubSpot
• CRM integrations
• Marketing automation providers
• Payment processors
• Advertising networks

These providers may collect information according to their own privacy policies.

We do not control third-party cookies once placed by those providers.

5. Google Analytics

We use Google Analytics to understand how visitors interact with our Services.

Google Analytics may collect:

• Device information
• Browser information
• Geographic region
• Traffic sources
• User interactions
• Usage patterns

Google may use this information according to its own privacy policies.

You can learn more about Google's Privacy Policy here:

https://policies.google.com/privacy

You can opt out of Google Analytics using Google's browser add-on:

https://tools.google.com/dlpage/gaoptout

6. Advertising Technologies

We may use advertising technologies including:

• Meta Pixel
• Google Ads Tracking
• Conversion Tracking
• Remarketing Tags
• Custom Audience Tracking

These tools help us:

• Measure advertising effectiveness
• Improve marketing campaigns
• Deliver relevant advertisements
• Understand customer journeys

Advertising partners may use cookies to recognize your device across websites and platforms.

7. Mobile Applications

If you use a Socially Versed mobile application, we may use technologies similar to cookies including:

• Device identifiers
• Mobile analytics SDKs
• Local storage
• Session tokens
• Push notification identifiers

These technologies help provide secure and personalized mobile experiences.

8. How Long Cookies Remain

Cookies generally fall into two categories:

Session Cookies

Session cookies remain active only while your browser is open and are automatically deleted when you close your browser.

Persistent Cookies

Persistent cookies remain stored on your device until:

• They expire automatically;
• You manually delete them; or
• Your browser removes them.

Retention periods vary depending on the purpose of the cookie.

9. Managing Cookies

Most browsers allow you to:

• View cookies
• Delete cookies
• Block cookies
• Restrict tracking technologies
• Clear browser data

You may adjust cookie settings through your browser preferences.

Examples include:

• Google Chrome
• Mozilla Firefox
• Microsoft Edge
• Safari
• Opera

Please note that disabling cookies may impact functionality and limit access to certain features of our Services.

10. Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) setting.

Because there is currently no universal standard for responding to DNT signals, our Services may not respond to all DNT requests.

11. International Users

Users accessing our Services from outside the United States acknowledge that cookies and related technologies may process information across international jurisdictions where data protection laws may differ.

By using our Services, you consent to such processing where permitted by law.

12. Changes to This Cookie Policy

We may update this Cookie Policy from time to time.

When updates occur, we will revise the "Last Updated" date shown at the top of this page.

Continued use of our Services after updates are posted constitutes acceptance of the revised Cookie Policy.